Ex cricket Terms & Conditions

1 General Terms & Conditions

Please read these Terms and Conditions in full before using ex cricket (referred to hereinafter as the "Platform" or "we"). By accessing our website or mobile app, creating an account, or using any of our services, you agree to be fully bound by these Terms and Conditions.

Ex cricket is an internationally licensed online gaming platform. Our services include Sports Betting, Live Casino, slots, fish games, and much more. Individual services may have their own specific rules, which apply alongside these general Terms and Conditions.

• You must be 18 years of age or older to use the platform.
• Each individual may only register one account.
• All information provided in your account must be truthful and accurate.
• Ex cricket services are for personal entertainment only, not for commercial purposes.
• Copying, distributing, or reproducing any part of the platform is strictly prohibited.

2 Account Registration

To open an account with ex cricket, you must provide accurate and complete information in the registration form. The mobile number and email address provided at registration must be active and belong to you personally. Opening an account in someone else's name or using another person's details is strictly prohibited.

Single Account Policy

Only one account is permitted per person. If a user is found to hold multiple accounts, ex cricket reserves the right to immediately close all associated accounts and forfeit any related balances. Creating multiple accounts from the same IP address, device, or payment method is strictly prohibited.

Account Security

It is your responsibility to keep your password and login credentials strictly confidential. You should not allow anyone else to access your account. If you notice any suspicious activity on your account, contact our support team immediately.

• Use a strong password — a combination of letters, numbers, and special characters.
• Always log out after using a public device.
• Do not click on suspicious emails or links.
• We recommend changing your password regularly.

3 Age Verification & Identity Confirmation

Ex cricket strictly enforces an 18+ policy. You must confirm that you are over 18 years of age at the time of registration. Completing the identity verification process (KYC) is mandatory before your first withdrawal.

KYC Documents

Please submit any one of the following documents for identity verification:

• National ID Card (NID)
• Passport
• Driving License
• Birth Registration Certificate (as a supporting document)

Withdrawal requests cannot be processed until KYC verification is complete. Verification is completed within 48 hours of submitting the correct documents.

4 Deposit & Withdrawal Policy

Deposits and withdrawals on ex cricket are fully automated and secure. We support bKash, Nagad, Rocket, and direct bank transfers. All payment transactions are protected with SSL encryption.

Deposit Limits

• Minimum deposit: BDT 50
• Maximum single deposit: BDT 50,000
• Maximum daily deposit: BDT 200,000
• Deposits are generally credited to your account instantly.

Withdrawal Limits

• Minimum withdrawal: BDT 200
• Maximum single withdrawal: BDT 1,00,000
• Maximum daily withdrawal: BDT 500,000
• Processing time: 15 minutes up to a maximum of 24 hours.

Ex cricket reserves the right to suspend withdrawals and conduct an investigation in cases of fraudulent transactions or suspicious activity. Account balances may be temporarily frozen during an ongoing investigation.

5 Bonus & Promotion Terms

Ex cricket offers various types of bonuses — welcome bonuses, reload bonuses, free spins, and more. Each bonus has its own wagering requirements and expiry period. Please read the relevant terms carefully before claiming any bonus.

General Bonus Rules

• Bonus funds cannot be withdrawn directly; wagering requirements must be met first.
• Multiple bonuses cannot be used simultaneously unless explicitly permitted.
• Bonus validity is generally 7 to 30 days, and may vary depending on the specific offer.
• If evidence of bonus abuse is found, the bonus and any associated winnings will be voided.
• Eligibility requirements vary for each promotion.

6 Betting Rules

Before placing bets on ex cricket, please read the specific rules for each game and market. Separate rules apply for Sports Betting, Live Casino, and other games. Once confirmed, bets cannot be changed or cancelled.

Sports Betting

You can bet on a variety of sports including cricket, football, kabaddi, and more. Odds change in real time during live betting. If an event is cancelled or postponed, related bets will be voided and the stake will be refunded.

Casino Games

The outcome of all casino games is determined by RNG (Random Number Generator) technology, which is regularly audited by a third party. Each game has its own RTP (Return to Player) percentage, viewable in the game lobby.

• If a game is interrupted due to a technical issue, the result will be determined based on the server records.
• Any disputes regarding game results must be raised with support within 48 hours.
• Winnings obtained by exploiting software errors or bugs are not valid.
• Ex cricket reserves the right to investigate any suspicious betting patterns.

7 Responsible Gaming

Ex cricket firmly believes that gaming is for entertainment, not addiction. We are committed to the mental and financial well-being of all our users, and provide a range of responsible gaming tools to support that.

• Set your own daily, weekly, or monthly deposit limits at any time.
• Option for self-exclusion or account pause for a set period.
• Option to set time limits for gaming sessions.
• Reality Check — regular break reminders.
• Referral to professional support in cases of suspected addiction.

If you feel that gaming is having a negative impact on your life, please reach out to our support team — we are always here to help. For more details, visit our Responsible Play Visit the page.

8 Account Closure & Termination

Ex cricket reserves the right to suspend or permanently close any account without notice in the following circumstances:

• Evidence of operating multiple accounts.
• If registration is completed with false or incomplete information.
• If you are found to be involved in bonus abuse or fraudulent activity.
• If there is suspicion of money laundering or illegal activity.
• If you attempt to compromise the security of the platform.
• Misconduct toward other players or staff members.

Users may also request account closure at any time. In such cases, the account will be closed after any available balance has been withdrawn. Any active bonus balance will be forfeited.

9 Privacy & Data Protection

Ex cricket takes the protection of your personal data seriously. We adhere to international data protection standards. Your information is never sold or transferred to third parties, though it may be disclosed to regulatory authorities when required by law.

For more details, visit our Privacy Policy By using the platform, you are also considered to have accepted our privacy policy.

• All transaction data is secured with SSL encryption.
• Payment information is stored in compliance with PCI DSS standards.
• A separate cookie policy applies regarding the use of cookies.
• You have the right to request access to or deletion of your data.

10 Changes & Updates

Ex cricket reserves the right to modify these Terms and Conditions at any time. For significant changes, you will be notified via your registered email or through a platform notification. Continued use of the platform after any changes constitutes your acceptance of the updated terms.

If you have any questions about these Terms and Conditions, please contact our support team. We offer assistance in English 24 hours a day.